Membership tiers & benefits

Book on our website and complete your stays to move up. Higher tiers earn more points and include free early check-in and late check-out.

Silver

How to qualify

On sign-up

Benefits

3% back in points on stays booked on our website

Gold

How to qualify

2 stays booked on our website, or 10 nights in total

Benefits

5% back in points on stays booked on our website
Free early check-in or late check-out, 1 hour (choose one)

Diamond

How to qualify

5 stays booked on our website, or 30 nights in total

Benefits

7% back in points on stays booked on our website
Free early check-in and late check-out, 2 hours each

Points example

For a website booking totalling ¥30,000 (room rate plus cleaning fee): Silver earns 900 points, Gold 1,500 and Diamond 2,100. 1 point = ¥1 off your next booking on our website.

How to use early check-in / late check-out

Message us on your booking at least one day ahead with the time you would like. We confirm based on availability and cleaning that day; once confirmed, it is free. Time beyond your benefit is charged at ¥1,000 per hour.

Notes

Only stays booked on our website (hanastay.net) and completed count. Bookings made through Airbnb, Booking.com and other platforms do not.
Tiers are lifetime and never drop.
After you move up, your next stay earns at the new rate.
Points are given free and are never sold. They cannot be exchanged for cash or transferred, and they never expire.

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